Shipping policy

Shipping Policy

At AlafDeals, we are committed to delivering your order safely and on time. Please read our shipping information below.

Order Processing

Orders are usually processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
In some cases, we may contact you by phone to confirm your order before dispatch.

Delivery Time

Major Cities: 2–5 business days
Other Areas: 3–7 business days
Delivery times may vary depending on the courier service, weather, holidays, and the customer's location.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout.
Any promotional free-shipping offers will be clearly mentioned on the store.

Cash on Delivery

We offer Cash on Delivery (COD) on eligible orders. Please provide a correct and complete phone number and delivery address so the courier can contact you.

Order Tracking

Once your order has been dispatched, tracking information may be provided through SMS, WhatsApp, email, or other available communication channels.

Delivery Delays

Although we work with reliable courier services, delays can occasionally occur due to weather conditions, public holidays, incorrect addresses, high order volumes, or other circumstances beyond our control.

Incorrect Address or Unavailable Customer

Please make sure your shipping information is correct before placing your order. AlafDeals is not responsible for delays or additional charges caused by an incorrect or incomplete address or repeated failed delivery attempts.

Damaged or Missing Package

If your package arrives damaged or appears to have been opened, please contact us as soon as possible after receiving the order. We may request photos or other information to investigate the issue.